Reviews & Reputation
Your reputation is public data now. Make it your best salesperson.
Before anyone calls you, they read about you — and so does every AI assistant deciding who to recommend. Review count, recency, rating, and how you respond are weighed like evidence in court. We build the system that keeps that evidence overwhelming and current, without you chasing anyone.
What changed
Reviews stopped being social proof. They became ranking fuel.
Google uses review signals to order the map. AI assistants read review content to decide who’s “known for” what. A business with 40 recent, detailed, responded-to reviews beats one with 400 stale ones. That means reputation is no longer a vanity metric — it’s infrastructure, and it compounds monthly if someone tends it. That someone is us.
What we do
The work, concretely.
Review generation engine
Simple, timed, personal-feeling asks at the moment customers are happiest — by text and email, automatic but never robotic.
Every review answered
Five stars get gratitude with substance; rough ones get calm, professional responses that win the next reader. Nothing sits ignored.
Google Business Profile mastery
Categories, services, photos, posts, Q&A — the most under-managed high-traffic page your business owns, fully worked.
Reputation monitoring
One eye on every platform that matters for your category, with alerts when something needs a human decision fast.
Review content mining
Your best reviews become website proof, social content, and the phrases AI assistants learn to associate with your name.
Damage control, done right
Unfair review? Impersonation? Old mistake resurfacing? A calm playbook instead of a panic.
Pricing
One correct you, everywhere.
Local Listings Management
Your facts, synced and defended.
$219 /month CAD
Name, address, phone, hours, services — pushed to the maps, directories, and voice assistants people (and AI models) actually check, then kept correct.
- Synced across Google, Bing & Apple Maps plus the major directories
- Wrong or outdated info found and fixed everywhere
- Ongoing protection against third-party overwrites
- The consistency AI assistants cross-check before recommending anyone
Best for: businesses that have moved, renamed, or rebranded — or never cleaned up years of accumulated wrong listings.
Fix my listingsPrices in Canadian dollars. One-time setup is $49. The review engine described above — generation, responses, monitoring — is included in our SEO & AI Visibility plans; Local Listings Management runs standalone or alongside either plan.
FAQ
Fair questions
Can you just get bad reviews removed?
Only reviews that violate platform policy can be removed, and we pursue those properly. For the rest, the honest fix works better: a professional response plus a steady stream of new positive reviews. Readers trust a 4.7 with thoughtful responses more than a suspicious 5.0.
Do you write fake reviews?
Never. It’s illegal in Canada, platforms detect it, and one exposure would cost you more than a decade of honest reviews earned. Our entire system is built to make real customers actually leave the reviews they already mean to.
How many reviews do I actually need?
Enough to beat your local competitors on count, recency, and quality — which varies by category. The free report benchmarks you against your actual rivals so the target is a number, not a feeling.
Dead centre
Find out exactly where you stand.
The free AI Visibility Report shows the gaps this service would close — with numbers, not adjectives.